It's simple! Click 'Choose My healthPERX Plan' and select one of the packages. Enter your contact and payment information to start your monthly membership benefits. You will receive an introductory membership kit with information about each of your benefits in the mail, usually within three business days. Once you receive your kit, which includes your membership number and card, you will have full access to your benefits and can create an online account with your medical/health history. (Health history can also be given over the phone if internet is not accessible or preferred.)
No, Teladoc is designed to support and augment your relationship with your existing doctor. Specific doctors are not guaranteed when members call in to Teladoc, but all physicians are highly qualified and credentialed.
Teladoc/healthPERX do not guarantee prescriptions. Teladoc doctors do not issue prescriptions for substances controlled by the DEA, non-therapeutic and/or certain other drugs which may be harmful because of their potential for abuse. These include, but are not limited to, antidepressant drugs such as Cymbalta, Prozac and Zoloft. Based on treatment protocols, doctors may not prescribe an antibiotic for viral illnesses such as most colds, sore throats, coughs, sinus infections and the flu. Doctors may suggest alternative treatment options such as a prescription for symptom relief or over-the-counter medication. Also, non-therapeutic drugs such as Viagra and Cialis are not prescribed by Teladoc.